How often have you sent your team to training only to find, 6 weeks later, nothing has changed? How often have you yourself gone to training, only to find you return to your previous routine and thought processes? Why is it that you want improvement yet seem to miss the mark?
When selecting a training course, business leaders many times are looking to change something in their culture such as improved communication skills, increased sales, or excellence in management execution. The problem here is in the training selection process and then in the follow through.
Your selection process
Exactly what is it that you are trying to achieve? Is what you want truly in alignment with your company’s core values? Are you willing and able to follow through and do what it takes to commit to the successful incorporation of this learning into your processes and into your culture?
There are many stories where an organization spends training dollars on their management team so they learn how to do a better job at hiring and retaining excellent resources. The managers may even have a script or a program to help with the selection process. They check all the boxes and follow the process to the letter and hire the perfect candidate. Why is it then that within 2 years that resource is gone, either leaving the organization or being asked to leave?
Based on the screening process, this candidate thought they were entering into a certain culture with specific values. During the screening process, the hiring manager’s selection process was based on a set of criteria that was placed upon him/her and may not really be in alignment with the company’s true value system.
This is not the fault of the training provided nor is it the fault of the organization’s leadership team. This is the fault of a belief that given the right training an organization’s culture and results can change. The real nugget to success and improvement is getting to the core of what your company’s values really are, openly and honestly; warts and all. Then your search is for the candidate that aligns with those values, a win-win.
Your follow through
You are a leader that understands your company’s core values and you seek training that supports and enhances these values. So why is sustainable and lasting change missing the mark? What is going on when your team, department and company is psyched and ready to go after training and still fizzles out within 2 months?
Practice… we all need to practice change, step into it on our own time and look for support along the way. According to the 2010 Executive Coaching Survey, conducted by the Conference Board, 63% of organizations use some form of internal coaching, and half of the rest plan to.
The problem still lies in that coaching is just a small part of a manager’s job description, less than 10% of their time is focused on coaching and most of that time is really the old one-to-one management meeting.; giving reviews, holding occasional meetings and offering advice. Effective coaching focuses on behavior shifts, specific actions and exploiting strengths.
Part of the training budget should also include training leadership with outside coaching. Having an outside coach who is focused on your results and detached from internal politics propels results forward as this coach is focused on leadership skills and change management. This coaching is asking rather than telling, is provoking thought rather than giving directions and is holding a person accountable for his or her goals.
So stop blowing your budget on training and seeing no real tangible results. You just need to invest these dollars wisely in programs that fit with your values and take the necessary steps to support the integration of this training with coaching for your leadership team. You know you are ready to bring your business results to levels beyond your wildest dreams. You know you are committed to being seen as an industry leader and innovator. You know you have the desire to invest wisely for lasting results. Just go ahead and make that commitment to you and your team today. Hire a coach to help you focus on your true core values and begin integrating lasting change that reaps true results on your investment.
Kraft Bravery and Your Business, together we identify key core values, set just the right goals and develop an on-going program to propel you towards your success. http://gailkraft.com/contact-us/